Shipping - FAQ
Frequently Asked Questions About Shipping - FAQ
Can I send wine from a different province or country?
- Yes! Send wine to Canada from anywhere in the world
- Send wine to the United States from anywhere in the world
- Send wine to the USA and Canada on the same order from anywhere!
Is it the same price as ordering locally?
- Yes! It does not matter whether you are across the street or across the globe.
- $17.95 Gets any wine order delivered. It can be 1 bottle or 100 bottles!
- All fees are included. No surprises, no gimmicks.
Can I include a personal gift message for each person?
- Absolutely. You can add a personal gift message to each bottle even if several are part of the same delivery.
- All wines are wrapped in gift tissue or wine gift box to add that extra 'gift' touch.
- All gift messages are included free of charge.
- You can have us include your company letterhead or business cards for free with any order.
What is meant "$44 Shipping Upgrade Guaranteed Specific Day"?
We will deliver your gift using the best possible method to ensure that delivery is attempted by or on a specific date that you request. This can be FedEx, UPS, Canada Post, private courier; any method that we we deem to be the best choice for reliable delivery.
- If delivery of your orders is not attempted until after your request date, we will refund the entire amount paid for shipping. Refunds are limited to $44 USD.
- No additional credits are implied or promised.
How is it shipped?
- Shipping and delivery is determined by legal restrictions at the delivery address
- FedEx, UPS Canada Post and Purolator are most commonly used
- Private couriers are also used when available and/or required by law
How fast is delivery?
- The minute you complete your order online it begins. You card is charged and we start packing.
- 4-5 days is typical delivery time. Remote areas, out of stock wine or special requests can add an extra day or two.
- For next-day or same-day delivery, please request a phone call at checkout.
- We will respond immediately and provide you with all options.
- You always retain the option to cancel if delivery options do not suit your needs.
The sooner we get your order, the sooner we can get it delivered. So order now!